Your rights when the airlines try to bump you

Introduction

It seems like bumped passengers are all over the headlines these days. This has been bad publicity for the airlines and they’re taking steps to smooth this over. Due to the recent United Airline incident, airlines are taking steps to reduce overbooking drama. Southwest Airlines for example, has just stated that they will no longer overbook seats. However, if you get bumped what are your rights?

Compensation Offered by Airlines

Delta used to offer a maximum of $1,350 to bumped passengers. They have increased this to $9,950. United used to offer a maximum of $1,000, but have increased this to $10,000. American promises that once you have been seated on the plane, they will not remove you. You may not get the maximum, but it helps to know what they are.

Minimum Compensation Set by DOT

There are minimum compensation levels required by the Department of Transportation if there are no volunteers and you are involuntarily bumped. If you arrive at your destination less than one hour late, you are not required to be compensated. If you arrive one to two hours late they owe you 200% the value of your one-way fare to a maximum of $675. If you are over two hours late to your destination, or the airline doesn’t make other arrangements for you, you are due 400% of your one-way fare up to $1,350. This is for domestic flights, international has different rules. Note that you can ask for cash, instead of a flight voucher, if you are involuntarily bumped.

Conclusion

Because of the public outcry following the United incident, the airlines’ policies may change. However, since overbooking seats has been an industry standard for years, it is likely to continue. It always pays to know your rights.

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